Refund Policy

Elite AI Holdings LLC, 2010 El Camino Real #2000, Santa Clara, CA 95050.

This Refund & Cancellation Policy applies to every product purchased at Elite AI Empire/onboard.

One-time purchases

If you have not yet downloaded the deliverable or spent the credits you purchased, email support@eliteagenticsolutions.com within 7 days of purchase for a full refund. Once a deliverable is downloaded or credits are consumed, the purchase is final except where required otherwise by law.

Subscriptions

You may cancel at any time from your account or by emailing us; cancellation stops the next billing cycle and you keep access through the end of the period you already paid for. We do not prorate refunds for the unused remainder of a billing period. If this is your first charge on a new subscription, you may request a full refund within 7 days of that first charge by emailing support@eliteagenticsolutions.com.

Usage-billed components

Some products (for example CohostBnB's per-property and revenue-share components) invoice metered usage outside of Stripe, on top of the flat price shown at checkout, exactly as described on that product's own pricing page before you subscribe. Disputed usage charges are resolved the same way as the flat-fee refund process above: email us and we will investigate.

How to request a refund

Email support@eliteagenticsolutions.com with the email address you used at checkout and your order or subscription reference. We respond to every request.